Our PABX solution is a complete Unified Communication system that will enable you to efficiently transfer information between customer service teams.
See how the PABX Conpeek switchboard will improve your business
Improve work efficiency
Organize multimedia conferences with access from anywhere. Answer all incoming calls and refer the client directly to the appropriate team. Take advantage of communication tools for mobile workers.
Reduce costs
Provide employees with the tools to work remotely. Automate the configuration of IP phones. Reduce the costs of implementing telecommunications infrastructure and eliminate the costs of internal communication.
Perform integration quickly
Initiate calls from external applications and use existing databases to create an address book. Transfer important call information to external systems. Streamline login to the system using SSO.
Enhance data security
Protect your information with an encrypted connection. Use double login and privilege control system. Make an automatic backup and protect yourself against data loss.
Select all-in-one PABX switchboard
All PABX tools are available in one application in a cloud or on-premise model. This allows you to launch the service in an instant and provide your consultants with intuitive use of the system from anywhere in the world.
Conpeek PABX Switchboard
The comfort of employees means better quality of communication with the client. That is why our PABX switchboard is a solution that facilitates cooperation between customer service teams.
Explore the features of the PABX software from Conpeek
Basic calls
Two-way realization of internal and the public PSTN network calls.
Recording
Recording of calls on all available communication channels.
Clip
Displaying the caller's number
Clir
Restricting number display for outgoing calls.
Do not disturb
Automatic rejection of incoming calls.
Speed dial
Speed dialing of calls
Consultation
Consultation by suspending the current call and making another one.
N-way call
Adding the persons being consulted to a joint conversation (Ad-Hoc Conference).
Conference Bridge
Setting up virtual conference rooms (Meet-Me Conference).
IVR
Graphical creation of embedded IVR decision trees.
Voicemail
Leaving voice messages for a user.
Call waiting
Enter queuing for incoming connections to the user.
Hot desk
Logging in to IP phones, allowing the device to be used by many users.
Addres book
Managing address books made accessible to users.
CDR
Access to detailed information about calls.
Billing
Tarrification of outgoing calls in accordance with the configured rules.
Call policy
Managing permissions regarding incoming and outgoing calls.
Anti Fraud
Auto-blocking of outgoing traffic in accordance with the configured rules.
Call transfer
Transfer of an ongoing call in a chosen way:
- Consultative Transfer
- Blind Transfer
Presence (BLF)
Monitor user status with the option of taking over the incoming call.
Call pickup group
Transfer of an ongoing call in a chosen way:
Call Forwarding
Forwarding of incoming calls in accordance with selected criteria.
- ALWAYS
- TIMEOUT
- BUSY
- UNAVAILABLE
- SELECTIVE
- SCHEDULE
Hunting group
Distribution of incoming calls to a selected group of users in accordance with the selected strategy.
- ALWAYS
- TIMEOUT
- BUSY
- BUSY
Auto provisioning
Auto-configuration of IP phones in accordance with the system settings.
Interested in seeing how the PABX software Conpeek works?
Contact us and you will get access to the demo version of Conpeek PABX Switchboard
During the demo presentation you will find out:
- how to improve the functioning of your PABX switchboard with Conpeek tools,
- how to tailor the Conpeek PABX switchboard to your needs,
- how the process of implementing the Conpeek PABX switchboard looks like.
