Back Office system

Instantaneous data flow in your company

Efficient customer service, successful marketing and effective sales require quick access to data. The Conpeek back office software will speed up the circulation of data throughout the company and improve cooperation between departments so that all employees pay attention to client satisfaction.

See what you can achieve with the Conpeek
contact center system

Improve internal communication

Implement a back office program that will organize multichannel communication in the company. Organize multimedia virtual meetings and easily share materials with meeting participants.

System Conpeek wprowadza wielokanałową komunikację w Back-office
Conpeek to system back office, który pozawala ci ograniczać koszty

Reduce costs

Utilize cloud solutions and get rid of infrastructure costs. Reduce telecommunication charges thanks to attractive call rates. Do not pay for internal company calls.

Use back office in customer service

Add back office specialists to your conversations on different communication channels. Pass on client reports to back office staff for handling. Provide employees with tools to share knowledge within the organization.

Conpeek dostarcza system do back office, który możesz wykorzystać do obsługi klienta
Za pomocą systemu back office firmy Conpeek sprawniej realizujesz zadania

Perform tasks efficiently

Handle requests quickly and provide employees with constant access to client and product information. Allow helpdesk consultants to remotely control the caller’s desktop to help the client solve the problem quickly.

Interested in the Conpeek back office system?

Choose the back-office program variant ideal for you



Accounts

Accounts

Accounts

Accounts

Accounts

Your Text

Personal queue

Ad-hoc Conference

Recording

Access to the web application

Operation on devices

Unified Communication

Basic

6PLN

net

monthly

Telephone voip / Softphone
Audio

Standard

11PLN

net

monthly

Telephone voip / Softphone
External telephone number
Audio

Comfort

24PLN

net

monthly

 Aplikacja Web
Telephone voip / Softphone
External telephone number
Audio
 Chat
 Video



Accounts

Accounts

Accounts

Accounts

Accounts

Your Text

Your Text

Basic

6PLN

net

monthly

Personal queue

Ad-hoc Conference

Recording

Access to the web application

Operation on devices:

 Voip / Softphone

Unified Communication:

 Audio

Standard

11PLN

net

monthly

Personal queue

Ad-hoc Conference

Recording

Access to the web application

Operation on devices:

 Voip / Softphone

 External telephone numberu

Unified Communication:

 Audio

Comfort

24PLN

net

monthly

Personal queue

Ad-hoc Conference

Recording

Access to the web application

Operation on devices:

Web application
 Voip / Softphone

 External telephone number

Unified Communication:

 Audio

 Chat
 Video

* – In the cloud version, only voice is recorded during video communication.

Interested in the On Premise implementation model?

Explore the possibilities of our back-office software

Contact us and you will receive a demo version of the Conpeek back office system

During the demo presentation you will find out: