Better client communication drives your business
Discover a complete system for client communication offering tools that will develop marketing, sales and client service in your company.
Make your whole company work for the client.
Today, providing client service is not just the task of one department in your company. Contact center is not just call center or telemarketing anymore. Nowadays, your entire organization must be involved in positive client relations.
Join this trend.
Our software develops with your company
We offer a flexible system of communication with the client. It is very easy to upgrade it with more features. Even if your current system is enough for you today, will it be enough for your company tomorrow? The Conpeek software can be constantly modified. Add more modules and tailor the client service, marketing and sales process to your organization’s needs.
We have been trusted by
What area of client communication do you want to develop?
Marketing
Marketing
> Raise the profile of leads effectively
> Acquire more valuable leads
> Improve verification of marketing contacts
> Improve conversion between marketing and sales
> Improve conversion between marketing and sales departments
Sales
Sales
> Take care of your clients' loyalty
> Expand direct sales
> Improve selection of sales leads
> Increase the efficiency of your sales team
> Hold meetings with clients through different communication channels
Call Center
Call Center team
Call Center
> Monitor work results
> Implement the possibility of remote working
> Provide consultants with access to the database
> Dynamically change the work organization of your
Call Center
> Increase the motivation of consultants and develop their skills
Back-Office
Back-Office
> Accelerate problem solving
> Improve internal communication
> Organize multichannel communication
> Provide easy access to information in the company
> Improve client service through the involvement of specialists
Customer service
Customer service
> Accelerate solving client problems
> Give the client the opportunity to solve the problem individually
> Receive calls from clients quickly and call them back
> Provide employees with quick access to client information
Debt collection
Windykacja
> Reduce debt collection costs
> Expand the debt collection scope
> Improve the efficiency of negotiations with the debtor
> Execute the payment during the debt collection call
> Improve the effectiveness of communication with the client in terms of payments
Comprehensive client communication support system
Conpeek offers you modern client service solutions – from contact center, through multi-channel communication, to process automation and integration of support teams into client service and sales.
Discover Conpeek
Comprehensive client communication support system
Conpeek offers you modern client service solutions – from contact center, through multi-channel communication, to process automation and integration of support teams into client service and sales.
Discover Conpeek
Conpeek - all technologies that support client communication, delivered within one application
Virtual branch
your company's virtual
branch available
on a website
Telemarketing
effective client acquisition through
multi-channel campaigns
Contact Center
effective team management and personalized communication
with the client
Cloud
economical infrastructure, instant access and launch from anywhere in the world
Knowledge base
easy sharing and quick access to information within the company
CRM
all client information in one place
PABX
optimization of telecommunications costs in the company
Ticket system
rapid registration and effective management of reports
Conferences
efficient organization of remote meetings using telephony, video and chat
Collaboration
efficiently solve problems that require desktop sharing
Integration
flexible building of business processes through integration with external systems
Testimonials
and client service office
The Conpeek system:
- helps to properly direct incoming traffic, improves call handling,
- ensures that requests are processed in the correct order,
-improves the comfort and efficiency of consultants' work.
Post-implementation support is provided on the highest level. I recommend Conpeek as a professional and reliable supplier of contact center systems. "
We will handle the implementation of the new system
Train your employees
Check the proper functioning of the system
We will provide you with comprehensive support in introducing Conpeek system to your company. We will handle all stages of work – from the consultation phase to taking care of the already implemented project. Should the need arise, we will train your staff. We will be in constant contact with you to answer any questions you may have about the functioning of the system.
Support
Training courses and workshops
Implementation of the project
Preparation of solution proposals
Business consultations
Involve your entire organization in customer service
Contact us and learn about Conpeek’s comprehensive client communication support system
During the demo presentation you will find out:
- How to use the intuitive and easy to use all-in-one Conpeek system
- how to use tools to automate sales, debt collection and client service,
- how to use live reporting and historical data analysis
- how to create a virtual branch of your company,
- what modern communication solutions look like,
- how to integrate our software with external systems.
