Call Center software

All communication channels in one system

Do your clients contact you through different channels and expect a quick response? Are your clients irritated by giving the same data every time they make contact?
We offer a call center system suitable for both small companies and large organizations. Our call center solutions will make every conversation for your consultants easier.

See how the Conpeek software will improve your communication with the debtor

Be always available to the client

Allow clients to contact you via their preferred channel – chat/SMS/e-mail. Guarantee a quick acceptance of the conversation and tasks. Provide service at the time specified by the client even outside consultants’ working hours.

Zwieksz dostępność dla klienta w swoim call center
Oprogramowanie dla call center firmy Conpeek angażuje cały dział call center do pracy

Involve the entire organization in the work of the call center department. w pracę call center

The Conpeek call center program includes tools for mobile employees. This will allow you to utilize the expertise of specialists in conversations with clients. Make your call center department work smoothly and provide information about the client or products already during the conversation.

Optimize your call center department

Our call center software will help you keep track of performance indicators, as well as collect and analyze historical data. Utilize call evaluation tools to monitor the quality of work of your call center department.

rozwiązania call center od Conpeek optymalizują pracę działu call center
Oprogramowanie call center z automatyczną identyfikacją klienta i dostępem do informacji

Allow clients to proceed on their own

Automatic identification of the client and access to information and documents will allow the client to solve the problem without the participation of a consultant. At the same time, provide a consultant assistance at each stage of the process.

Conduct effective marketing and sales talks

Manage client requests to save time – direct the client directly to the appropriate team / guardian and deal with the issue at first contact. Carry out multimedia consultations and automated telephone, e-mail and SMS campaigns. Use the company’s knowledge base during conversations.

program do call center,który pomoże ci prowadzić skuteczne rozmowy z klientami

Interested in the Conpeek
call center system?

The Conpeek call center software

Technologies that serve you and your clients

AMD

VoiceSMS

HLR

ACD

IVR function

Call ordering

IWRS service

Call queueing

Invitation Link

Call-back service

Communication SDK

Call Info Forms

Call Center campaigns

Conversation templates and scripts

Surveys and call evaluation cards

Multimedia meetings

Choose the call center software variant ideal for you



Accounts

Accounts

Accounts

Accounts

Accounts

Accounts

Your Text

Your Text

Your Text

Your Text

Your Text

Your Text

Your Text

Your Text

Your Text

API

Web Plugin

Recording

Automatic

task distribution

Access to the web application

Call Queuing

Native CRM

Request System

Operation

on devices

Unified
Communication

Unified
Messaging

Dialer

Video**

Administrator

Coordinator

Basic

99PLN

net

monthly

Web application

 Voip / Softphone

 External telephone number

 Audio

 Video**

+49PLN

net

monthly

+109PLN

net

monthly

+39PLN

net

monthly*

+59PLN

net

monthly*

Standard

149PLN

net

monthly

Web application

 Voip / Softphone

 External telephone number

 Audio

 Video**

 Voicemail

 SMS

+49PLN

net

monthly

+109PLN

net

monthly

+39PLN

net

monthly*

+59PLN

net

monthly*

Comfort

179PLN

net

monthly

Web application

 Voip / Softphone

 External telephone number

 Audio

 Chat

 Video**

 Voicemail

 SMS

 Email

 FAX

+49PLN

net

monthly

+109PLN

net

monthly

+39PLN

net

monthly*

+59PLN

net

monthly*

Enterprise

219PLN

net

monthly

Web application

 Voip / Softphone

 External telephone number

 Audio

 Chat

 Video**

 Voicemail

 SMS

 Email

 FAX

 Web message

 Messenger

 Whatsapp

+49PLN

net

monthly

+109PLN

net

monthly

+39PLN

net

monthly*

+59PLN

net

monthly*



Accounts

Accounts

Accounts

Accounts

Accounts

Accounts

Your Text

Your Text

Your Text

Your Text

Your Text

Your Text

Your Text

Your Text

Your Text

Basic

99PLN

net

monthly

API

Web Plugin

Recording

Automatic task distribution

Access to the web application

Call Queuing

Native CRM

Request System

Operation on devices:

Web application

 Voip / Softphone

 External telephone number

Unified Communication:

 Audio

 Video**

Unified Messaging:

Dialer

+49PLN

net

monthly

Video**

+109PLN

net

monthly

Administrator*

+39PLN

net

monthly

Coordinator*

+59PLN

net

monthly

Standard

149PLN

net

monthly

API

Web Plugin

Recording

Automatic task distribution

Access to the web application

Call Queuing

Native CRM

Request System

Operation on devices:

Web application

 Voip / Softphone

 External telephone number

Unified Communication:

 Audio

 Video**

Unified Messaging:

 Voicemail

 SMS

Dialer

+49PLN

net

monthly

Video**

+109PLN

net

monthly

Administrator*

+39PLN

net

monthly

Coordinator*

+59PLN

net

monthly

Comfort

179PLN

net

monthly

API

Web Plugin

Recording

Automatic task distribution

Access to the web application

Call Queuing

Native CRM

Request System

Operation on devices:

Web application

 Voip / Softphone

 External telephone number

Unified Communication:

 Audio

 Chat

 Video**

Unified Messaging:

 Voicemail

 SMS

 Email

 FAX

Dialer

+49PLN

net

monthly

Video**

+109PLN

net

monthly

Administrator*

+39PLN

net

monthly

Coordinator*

+59PLN

net

monthly

Enterprise

219PLN

net

monthly

API

Web Plugin

Recording

Automatic task distribution

Access to the web application

Call Queuing

Native CRM

Request System

Operation on devices:

Web application

 Voip / Softphone

 External telephone number

Unified Communication:

 Audio

 Chat

 Video**

Unified Messaging:

 Voicemail

 SMS

 Email

 FAX

 Web message

 Messenger

 Whatsapp

Dialer

+49PLN

net

monthly

Video**

+109PLN

net

monthly

Administrator*

+39PLN

net

monthly

Coordinator*

+59PLN

net

monthly

* – first included free of charge.
** – In the cloud version, only voice is recorded during video communication.

The minimum monthly subscription fee is 1090.00 PLN.
Premium SLA maintaining variant (24/7) increases the license price by 20%.

Interested in the On Premise implementation model?

Check the possibilities of
our call center solutions

Contact us and you will receive a demo version
of the Conpeek call center system

During the demo presentation you will find out: