Unified Messaging

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Unified Messaging to jednolity sposób obsługi pozwala na łatwe i szybkie odpowiadanie na wiadomości przychodzące do systemu. SMSy, E-maile, faksy, WebMessage

Unified Messaging

A uniform way of service allows for easy and quick response to incoming system messages. SMS, E-mails, faxes, WebMessages and social media alerts will not remain unanswered and will be noticed quickly. A consistent WEB interface improves work ergonomics and allows access to messages from any device connected to the network.

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Conpeek system users have the ability to process messages using all key technologies.


SMS channel allows you to receive and send SMS.


Voicemail channel allows you to listen to any left voicemail messages.


E-mail channel allows you to receive and send e-mails.


Fax channel allows you to send and receive FAX documents.

Web Message

Web message channel allows you to receive messages sent via the WWW form.


Facebook channel allows you to send and receive entries, comments and FB messages.

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Messages sent using the system are appropriately classified and assigned to new or existing conversations. Therefore, a single conversation can only be taken by a single consultant, thus ensuring that subsequent messages are handled by a person who knows exactly what the topic is about.

wiadomosci fax email sms mesenger facebook i voicmail w unified messaging

One Design

Conpeek users have at their disposal the universal interface to manage all types of messages. Above all, thanks to this function, consultants are effectively notified about incoming messages and are able to perform operations related to a given conversation from one place.