Conpeek
Communicator
Voice Calls
Handle customer calls directly from the mobile application.
User Status
Change user availability status without logging in on a computer.
CRM Contacts
Access CRM contacts needed during daily customer service activities.
Conpeek Communicator is a mobile application designed for users with a Contact Center or Back Office license. The application allows consultants and system users to handle essential communication tasks outside of a desktop workstation while maintaining access to the most important features required for everyday customer service operations.
At the current stage, the application supports voice call handling, user status management, and access to CRM contacts. This allows users to stay connected with customers and respond more quickly to ongoing needs, even while working from a mobile device.
The application is under active development. Future versions are planned to extend its functionality with support for additional communication channels, ticket handling, and calendar features.
