How does work organization affect the effectiveness of the Call Center? Work organization in Contact Center is usually based on a project model,… Czytaj więcej →

How to ensure proper order of client service in the Call Center? How to ensure proper order of client service in the Call… Czytaj więcej →

How to use the Omnichannel Call Center for customer service? How to use the Omnichannel Call Center? - In the age of the… Czytaj więcej →

How to increase the effectiveness of reaching the Call Center? How to increase the effectiveness of reaching the Call Center? The effectiveness of… Czytaj więcej →

Which system should you choose for your company - PBX, Call Center or Contact Center? Contact center system, Call center or PABX -… Czytaj więcej →

What functionalities should modern Call Center software have? ICT solutions for business are developing at an incredible pace. Firstly, this is due to… Czytaj więcej →

How to choose a contact center system so as not to regret it? What functionalities should contact center software have? Solutions for business… Czytaj więcej →

What possibilities does a modern contact center offer to the organization? Over 90% of Polish people use customer service offices. Most often they… Czytaj więcej →

A user interface that improves the efficiency of your contact center – discover 7 important features In 1989, a Boeing 737 crashed on… Czytaj więcej →

What can a contact center gain by working remotely? Working remotely is becoming more and more popular. In the United States, as many… Czytaj więcej →